GENERAL RULES FOR THE PROTECTION OF PROSPECTS AND CUSTOMER DATA Date of entry into force: May 25, 2018
1 – ABOUT
2 – INFORMATION THAT WE COLLECT
Information required : To open a customer account, you must give us your name and surname, your civility, date of birth and email address. To place an order you must also send us your billing and delivery address. To make payments through our purchase channel, you must provide information about your card or bank account. Cookies, web beacons, local storage and similar technologies: When you access our site, we may place small data files on your computer or other device. These data files are called “Cookies”. Cookies are there to recognize you as a customer, customize our services, content, help to ensure that the security of your account is not compromised, mitigate risk and prevent fraud, and build trust and safety on our website. You are free to refuse our cookies if your browser or add-ons allow. However, refusing our Cookies may interfere with your use of our site. Communications: When you communicate with us in the context of customer service or for other purposes (by email, fax, etc.), we may be required to keep the said information and our answers in the archives of your account, for the purpose to have a conversation history for more responsiveness and improve the quality of our services. Processing of prospect data: When a user registers as a customer, but decides not to consume on the site, the latter is classified as a prospect and non-client, we collect a certain amount of information: title, first and last name, date of birth and email address. Although such information is stored to facilitate the process of any subsequent purchase, we will not use such information for marketing purposes to such unregistered person. Prospects have the same rights to consult and rectify information as a customer.
3 – OUR USE OF DATA COLLECTED
Internal uses: We collect, store and process your information on servers managed by OVH. Our primary goal in gathering information is to deliver a secure, peaceful, effective and personalized experience. You agree that we may use your personal information for: CLIENT ACCOUNT REGISTRATION By creating a customer account, you agree that we may use your personal information for: Check your identity, especially during the procedures: account creation, login, identification for each order and password reset. Ability to improve the quality of the exchanges in case of dispute over an order with customer service or after-sales. Deal with banking transactions. To be able to keep you informed about the different states of processing of your orders We use your email address to confirm the opening of your customer account. If your customer account remains inactive 2 years (no order registered), we promise not to use your data for commercial purposes, but for accounting reasons (billing), we must keep track of your personal data. NEWSLETTER SIGN-UP By subscribing to the newsletter, you agree that we may use your email address to provide you with GMT94 sports news. You can at any time choose to unsubscribe from this newsletter, via your customer area or the “unsubscribe” link at the bottom of each email.
4 – OUR SHARING OF INFORMATION WITH THIRD PARTIES
We only share your information with the carrier so that he can deliver your order. Carrier: Swiss Post Data transmitted: title, surname, first name, delivery address, telephone, email
5 – ACCESS TO YOUR INFORMATION AND MODIFICATIONS
You can review your personal information by logging into your customer account. You can also close your account from the site, by this action we report to our database that your customer account is “Closed” but we must keep the information associated with it. Especially for accounting purposes to prevent possible fraud. You agree to these privacy policies when you register, access or use gmt94-store services. By accepting these privacy policies, you agree and expressly instruct us to use and disclose your personal information in accordance with the provisions of this Policy.
6- CLUB GMT94
The information collected on the GMT94 Club registration form is used solely for Club activity. This corresponds to the creation of the support card, the sending, and the proposal of commercial offers and / or events. The data will not be shared or sold to anyone. For any request to delete the data please send an email to [email protected]